Testimonials – Owen and Palmer Limited

[ TESTIMONIALS ]

Helping our customers succeed, Owen & Palmer is trusted
in both the public and private sectors in North Wales.

Helping our customers succeed, Owen & Palmer is trusted in both the public and private sectors in North Wales.

COMPLETELY SATISFIED CLIENTS

We set ourselves high standards and we endeavor to continuously develop and improve the services we provide to our clients. By working closely with you on your projects, and adopting and tailoring our procedures and methods to suit your individual requirements, we find that we are able to establish and maintain strong workable and lasting relationships.

Our client base continues to grow, with first contact often arising from word of mouth on recommendation from existing customers or suppliers. We believe it is our professionalism and high-quality service that encourage our clients to continually return to us with new projects.

Additionally, as confidence and trust grows you know you can rely on us for not only routine projects but continued support on breakdowns and emergencies when they come up. Every hour, every day of the year! 24-7-365.

FRIENDLY AND PROFESSIONAL

Clients appreciate our friendly and personal service. We are often the first point of call for local schools, businesses, care homes and landlords in the area. And, we can always be relied upon to attend, whatever the hour, giving any support that is required.

We can provide comprehensive reports & explanative feedback on all different types of electrical installation.

AS YOUR PRINCIPAL CONTRACTOR

Additionally, through our work undertakings, we also find ourselves as a Principal Contractor. For many projects we coordinate employ and work alongside many smaller local companies to carry out construction work for us. By working with us, we give unrivalled access to larger projects where smaller high-quality contractors might not normally get a look-in!

In conclusion, the advantage of engaging us is that with one phone call, we can solve almost any problem.

OUR CUSTOMERS

Below is a short sample of the many businesses, organisations and individuals that we provide our services to. It is by no means exhaustive.

Beaumaris Town Council
Caernarfon Harbour Trust
Conwy County Borough Council
Cyngor Gwynedd Council
Dewi Llewelyn (Landlord)
Faun Municipal Vehicles Limited
Grwp Gwalia Housing

Gwynedd Archaeological Trust
Holyhead Marine Services Limited
Isle of Anglesey County Council
Mostyn Estates Limited
Nyke Energy Services
Plas Hedd, Plas Gwilym, Plas Maesincla
Prifysgol Bangor University

Siemens (Llanberis)
Snowdon Mountain Railway
Stena Line Limited
University of Liverpool
Welsh Development Agency
Y Felinheli & Menai Bridge Surgery

CUSTOMER TESTIMONIALS

Don’t just take our word for it… see what others say about us…

‘We have been working with both Owen & Palmer and JRS for many years, both their approaches to business are ones built on Trust and Respect, underpinned by robust Service and Quality regimes. Such strengths can only be further enhanced as they embark on a partnership delivery of Electrical and Mechanical Services. We welcome the opportunity to work with Owen & Palmer Limited who we regard as trusted and proven partners in the service delivery for Bangor University’

Nick Eyke

‘Owen & Palmer have undertaken electrical installation works for the University for many years now and have worked very closely with the Estates and Facilities Department to deliver a high-quality service. As a company, their service is excellent, and they are extremely reliable. Their staff are courteous, efficient and always keen to demonstrate compliance with the University Contractor Standards and Working Practice Codes.’

Andrew Easter

‘I refer to the recent essential electrical maintenance work completed in the IDB Systems production area, Dean Street. The preparation, planning and execution of the work has been done to a very high standard, and we are really pleased with the final result. Owen and Palmer Limited were very accommodating in the scheduling of the work to minimise the impact on us and we particularly appreciate the use of weekends to perform work which might otherwise have hampered our production’

Ken Armitage

‘Owen & Palmer Ltd work with competence, dependability and professionalism. I am impressed with their care and attention to detail and the sympathy they exhibit when buildings have historical or cultural significance. They are keen to find working alternatives providing bespoke solutions to complex problems. It is encouraging to find a company so conscientious.’

Clive Jones

‘Owen & Palmer Ltd consistently provide our organisation with an excellent service. Their engineers take pride in their work which is completed in a timely manner and always to a high standard. Throughout all our dealings with them they remain courteous, professional and ready to provide us with help and advice when needed. Their exceptional level of responsiveness to calls help keep our stations operational and our staff safe and able to respond to emergencies.’

Mike Owen

‘The standard of work they produce is extremely professional and they are more than competent. They consistently demonstrate the ability to provide a good service and maintain it for an agreed period. They have the ability to respond to urgent calls or emergency call outs at the drop of a hat and the service provided is second to none. Their response rate is outstanding and all of their staff are polite, professional and helpful, always willing to go the extra mile. I would have no hesitation at all in recommending Owen & Palmer.’

Claire Lewis

‘Owen & Palmer Ltd continue to deliver their service to us with reliability and professionalism; responding swiftly to calls they enable our frontline teams to remain operational 24/7 which, in turn, enables us to continue to serve our local communities. Approachable and flexible they consistently demonstrate high quality workmanship and offer innovative solutions whether responding to a time sensitive emergency or pre-planned maintenance works.’

Rob Evans

‘Owen & Palmer are a reliable dependable team that have offered and performed an Electrical Installation service to us for in excess of 20 years. Working within our stringent timeframes, they have installed and modified a variety of our different electrical Installation networks. A professional organisation who are a pleasure to work with, that routinely meet our requirements.’

Liam Williams

‘Pobl Group (formerly Gwalia Group) have used Owen and Palmer as our electrical contractors since 2008. During this time I have found them to be approachable, helpful and prepared to go the extra mile for us as a customer. They have always responded promptly to all jobs raised including urgent and emergency works. They take time to discuss repairs with Pobl to ensure we have relevant understanding of the depth of work when required They are prompt on reporting progress on jobs and are excellent communicators.’

Sandra Potts

‘I have worked on numerous projects in conjunction with colleagues in our Property Services (Estates) department over the years developing IT Systems and making improvements to the audio-visual provision in teaching spaces. It is always good to know that when I need advice or support you are pretty much available 24-7! This was reflected of late when we had an issue with our emergency generator. A fault in the early hours was resolved which a whole new unit transported in and installed by the time I was aware an issue had occurred at 8am!’

Paul Wood

‘Buan iawn y daeth hin glir beth dechreuodd fatha prosiect cymharol o syml, daeth yn fwy heriol oherwydd fod yr adeiladau wedi I feddianu gyda tenantiaid, ond gyda cynllunio da a cadw mewn cysylltiad rheolaidd gydar rheolwr, ar gweithwyr profiadol, gafodd y gwaith I gwbwlhau ar amser a I safon uchel iawn, edrychaf ymlaen at weithio gyda’n gilydd ar brosiectau yn y dyfodol.’

Nick Eyke

Andrew Easter

Ken Armitage

Clive Jones

Mike Owen

Claire Lewis

Rob Evans

Liam Williams

Sandra Potts

Paul Wood

Alan Thomas

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